Difference between revisions of "DID System Keywords"

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(HELP)
 
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SMS Notify! API includes automated system responses to the following keywords when sending text messages with DIDs.
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If a user texts the following keywords to your [http://wiki.cdyne.com/index.php/Glossary#DID DID], SMS Notify! API will automatically respond to the recipient with a system message.
  
 
== HELP ==
 
== HELP ==
  
When a recipient sends HELP, SMS Notify! API will respond with contact information about the party who initiated the message to the recipient. This allows the recipient to know who is contacting them, and provides them with the sender’s business name and contact information.
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'''System Response''':''"Business Name"-SMS Notifications.Txt STOP to end.Msg&Data Rates may apply."Business point of contact."''
  
* The system response when using DIDs will be:
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* The default business name is the name used to sign up for the SMS Notify! account. This may be updated by [http://www.cdyne.com/company/contact contacting] CDYNE.
''"Business Name"-SMS Notifications.Txt STOP to end.Msg&Data Rates may apply."Business point of contact."'' The business point of contact is two forms of contact including any combination of phone number, email, or website.  
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* The business point of contact is two forms of contact including any combination of phone number, email, or website.  
* The HELP response for DIDs are at the account level.
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* The HELP response for DIDs are at the account level. This cannot be customized.
  
 
== STOP, END, CANCEL, UNSUBSCRIBE, QUIT ==
 
== STOP, END, CANCEL, UNSUBSCRIBE, QUIT ==
  
When a recipient sends STOP to a DID assigned to your account, SMS Notify! API will block the recipient’s number from receiving messages until the recipient sends RESUME. CDYNE will log the recipient STOP request including the the license key, sending DID, and recipient's phone number. SMS Notify! will only block messages from that same license key to the recipient's phone number. Other license keys may send to the recipient's phone number.
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'''System Response''':''This provider is now blocked. Text back RESUME to unblock your number.''
 
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* SMS Notify! API will block the recipient’s number from receiving messages until the recipient sends RESUME.
* The system response when using DIDs will be:
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* CDYNE will log the recipient STOP request including the the license key, sending DID, and recipient's phone number.
''This provider is now blocked. Text back RESUME to unblock your number.''
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* The STOP response occurs at the license key level. SMS Notify! will only block messages from that same license key to the recipient's phone number.
* The STOP response occurs at the license key level.
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* Other license keys may send to the recipient's phone number.
  
 
== RESUME ==
 
== RESUME ==
  
This will allow SMS Notify! to send messages to a recipient who previously sent a STOP command.
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'''System Response''':''OK.''
 
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* This will allow SMS Notify! to send messages to a recipient who previously sent a STOP command.
'''License Key With Assigned DIDs'''
 
 
 
* The recipient can reply RESUME to any DID assigned to the license key that logged the original STOP request.
 
  
'''License Key Without Assigned DIDs'''
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* ''License Key With Assigned DIDs'': The recipient can reply RESUME to any DID assigned to the license key that logged the original STOP request.
  
* The recipient must reply RESUME to the original DID assigned to the license key that logged the original STOP request.
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* ''License Key Without Assigned DIDs'': The recipient must reply RESUME to the original DID assigned to the license key that logged the original STOP request.

Latest revision as of 14:37, 26 October 2012

If a user texts the following keywords to your DID, SMS Notify! API will automatically respond to the recipient with a system message.

HELP

System Response:"Business Name"-SMS Notifications.Txt STOP to end.Msg&Data Rates may apply."Business point of contact."

  • The default business name is the name used to sign up for the SMS Notify! account. This may be updated by contacting CDYNE.
  • The business point of contact is two forms of contact including any combination of phone number, email, or website.
  • The HELP response for DIDs are at the account level. This cannot be customized.

STOP, END, CANCEL, UNSUBSCRIBE, QUIT

System Response:This provider is now blocked. Text back RESUME to unblock your number.

  • SMS Notify! API will block the recipient’s number from receiving messages until the recipient sends RESUME.
  • CDYNE will log the recipient STOP request including the the license key, sending DID, and recipient's phone number.
  • The STOP response occurs at the license key level. SMS Notify! will only block messages from that same license key to the recipient's phone number.
  • Other license keys may send to the recipient's phone number.

RESUME

System Response:OK.

  • This will allow SMS Notify! to send messages to a recipient who previously sent a STOP command.
  • License Key With Assigned DIDs: The recipient can reply RESUME to any DID assigned to the license key that logged the original STOP request.
  • License Key Without Assigned DIDs: The recipient must reply RESUME to the original DID assigned to the license key that logged the original STOP request.