The CDYNE Phone Notify! API is a hosted, programmable XML Web Service
designed to enable any business application to implement phone numbers,
voice calls, conference calls, or send and receive up to 6,000 tier-1
quality phone calls per minute using text to speech, recorded files, or
both.
CDYNE's Phone Notify! API delivers clear voice calls over its owned
network of geographically dispersed server farms.
Phone Notify! Field
Descriptions - This will
list the Field Descriptions for Phone Notify! Commands.
Queue ID Status Codes - List of
possible call results.
CDYNE Phone Notify!
Application - Open Source
C# application using Phone Notify!
CDYNE Command Line Notify - A
very small .exe application that can send a Notify via the Command
Line.
CDYNENotify.com - Send mass
notifications using this web application. CdyneNotify.com utilizes the
CDYNE Phone Notify! Web Service to create managed lists by inputting and
importing, create a message by voice prompt or by text-to-speech. Send
mass phone calls immediately or schedule them. Real-time reports include
machine vs. human answering, duration of call, digits pressed, and
answered/unanswered calls. Use your CDYNE login/pw for to access this
site.
CDYNE offers trial license keys for all Web Services so that you may
test the APIs for free. Trial keys do not expire, and are limited to
approximately 50 transactions. Normal processing time for trial key
requests during normal business hours (M-F, 9-6 eastern) typically
ranges from ten minutes to two hours.
CDYNE Phone Notify! API trial
keys do require a short
verification process due to FTC and FCC regulations regarding automated
phone calls. At all times, phone calls sent from CDYNE Phone Notify! API
must be in accordance with applicable federal and state laws, rules and
regulations.
Please include the following items in the trial request form for
expedited processing:
Sign up here for a production Phone
Notify! license key.
Upon registration, your account will be suspended for verification. This
is due to FTC and FCC regulations regarding automated phone calls. At
all times, phone calls sent from CDYNE Phone Notify! API must be in
accordance with applicable federal and state laws, rules and
regulations.
You may call 1-800-984-3710 to expedite the verification process over
the phone.
International
Pricing -
Calls outside of the U.S and Canada incur extra charges based on
carrier, as seen in this Excel doc.
Transaction Billing - Detailed
description on how transactions are incurred per phone call.
Pricing for all CDYNE Web Services is based off a set monthly
maintenance fee and a per-transaction fee. CDYNE does not require a
contract and there are absolutely no start-up or cancellation fees.
CDYNE services are post-pay. Your credit card will not be charged until
one month from sign-up date and will be billed monthly thereafter unless
you deactivate or cancel services. Net 30 billing is available upon
application approval.
== GENERAL TECHNICAL INFORMATION ==
Example
CDYNE Phone Notify! API coverage is worldwide. View CDYNE International
coverage Excel
Spreadsheet.
Calls outside of the U.S and Canada incur extra charges based on carrier
You can now use 1-866-665-4386 as your Caller ID and the system will
allow "Reverse Notifications". This will allow users who missed a call
to ring back this number and get the last message they missed. Keep in
mind that this doesn't work for Phone Notify! demos; also keep in mind
that this counts as 1 transaction. You must have a license key to use
Reverse Notify (transferring does not currently work with this feature.
We do plan on offering it in the near future).
Benefits:
CDYNE Phone Notify! also supports incoming call scripts. Please send us
a request or call (1-800-984-3710) to get
incoming phone numbers that run CDYNE Call Scripts. We provide toll-free
and local numbers only by request and it takes approximately 5-7
business days.
Operation used to set Incoming Call
Script
Incoming Phone Number Pricing: CDYNE charges a $5 maintenance fee
per number per month for each number set up. All incoming numbers are
subject to the same per transaction pricing as outbound calls.
Beta Incoming Number Operation(s)
Get Available Area
Codes
List all area codes available to claim from the CDYNE database of
available phone numbers.
Get Available Incoming
Numbers
List phone numbers available to claim from CDYNE.
Assign an Incoming Phone
Number
Assign an available phone number to a license key. This will
automatically charge your account $5 per month per phone number set up.
CDYNE does offer Phone Notify! API HTTPS
URLs for added
security.
CDYNE currently maintains 3 major server farms, bringing added
redundancy to our networks and additional capacity. CDYNE's data centers
are engineered with multiple levels of security, uninterruptible power
supplies (UPS), redundant HVAC systems, and fire suppression, as well as
24 X 7 monitoring and management. They are protected by 24 hour
surveillance with a HID security badge and biometric hand scanners. All
server racks have locks on them. CDYNE never mines or sell information
that crosses our servers or systems.
Because availability is important for your mission-critical environment,
CDYNE's Service Level Agreement (SLA) is
designed to protect our clients against unscheduled outages. As the
leader in the Web Services industry, CDYNE is the only provider with
such an uncompromising SLA, guaranteeing zero downtime of the services
you rely on. The SLA provides unsurpassed levels of availability with
correspondingly aggressive penalties for failure to comply with the SLA.
This 100% uptime assurance is a direct result of CDYNE's relentless
pursuit of service excellence.