Windows Experience Index refresh has an error

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Problem

  • New hardware detected in Windows Experience and that message will not go away
  • Your windows experience index needs to be refreshed - won't go away

Resolution

Have you had an error where Windows Experience Index in Vista won't refresh?

Here is the fix I found with some help from a few forums.

  1. Go to C:\Windows\Performance\WinSAT\DataStore
  2. Delete all of the files
  3. Reboot (might not be necessary)
  4. Rerun the assesment

This was tested on an HP Laptop with Vista x64 and a GeForce Go 7600 (Nvidia).


More Info

http://forums.microsoft.com/technet/ShowPost.aspx?postid=1211996

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