Sla

100% SLA
Because availability is important for your mission-critical environment, CDYNE's Service Level Agreement (SLA) is designed to protect our clients against unscheduled outages. As the leader in the Web Services industry, CDYNE is the only provider with such an uncompromising SLA, guaranteeing zero downtime of the services you rely on. The SLA provides unsurpassed levels of availability with correspondingly aggressive penalties for failure to comply with the SLA. This 100% uptime assurance is a direct result of CDYNE's relentless pursuit of service excellence.